August Update

COVID.BLOGPOSTAUG5

We want to share a few updates about our operations. 

GENERAL INFORMATION:

HOURS: Monday-Friday 8:00AM-4:30PM
STORE CAPACITY: 4 customers (1 customer per vehicle/household)

  • Please use the hand sanitizer at the door prior to touching products

  • Customers must wear masks. If you are unable to wear a mask, we can provide curbside pick up. This measure is for the safety of our customers and the employees of our small business.  

  • People who feel unwell, who have been directed to self-isolate, or that have been outside of Atlantic Canada during the last 14 days cannot visit our business. Please call or email us.

  • Physical distancing of 6' is required of all customers and staff

  • We are experiencing delays with parts and equipment shipments due to COVID-19. We apologize for the inconvenience. 

  • We are regularly cleaning high-touch areas and we have professional cleaners weekly. 

  • We are experiencing an increased number of inquiries for parts and equipment. This may cause delays with response time. If you are waiting a call or email back from us, please check your voicemail and spam/junk mail folder. 

 PARTS DEPARTMENT
  • Please have your part numbers or model number of your equipment for faster service

  • Due to physical distancing, we have reduced staff. You may have to wait for service at the Parts Counter, especially over lunch breaks between 12-2. We encourage customers to call ahead with parts orders, use our online store and exterior pick up options. www.proudfoot-motors.myshopify.com

 EQUIPMENT SALES
  • We have revamped our showroom to allow for physical distancing. This has reduced the number of models that we have available. 

  • Select lawn & garden and handheld equipment is available for purchase & curbside pick up through our online store: www.proudfoot-motors.myshopify.com

These measures are in place for the safety of our employees and customers. Behind the scenes, our staff are working harder than ever as we adapt to operations during COVID-19.

Thank you for your understanding & patience. We look forward to serving you, though in a slightly different manner than you are accustomed to! Stay safe & healthy.